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Why JOLS Tours

JOLS Tours is a family owned company in charge of providing an excellent transport service and guide for our clients and their tourist destinations, both for foreigners and for nationals.

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We make the difference by providing our services privately, which allows us to dedicate more comfort to your vacation.

Mission

JOLS Tours is a Costa Rican ecotourism company dedicated to guiding and transporting our clients to places of exclusive destinations in order to provide recreation, relaxation and fun through an efficient service, thus ensuring memorable experiences with the international or national visitor. And committed to being always on harmony with the environment and conservation.

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At JOLS Tours we want to be responsibly in harmony between what we do and nature and its beings. Making our customers feel good about their choice.

Promote and share positive habits and strengthen bonds for the common good in own our country and outside it.

And let our families have a better future of well-being and prosperity.

Values

The values of those who form JOLS Tours are directed towards respect for human dignity and the environment. We want to contribute in solidarity, equity, professionalism, social responsibility and teamwork.

Responsabilities

When you book a tour package with a travel agency, you're not just purchasing a vacation package; you're also entrusting the agency with certain responsibilities to ensure your trip goes smoothly. Here's what you can expect from us:

1. Curating Your Experience:

  • We carefully select and partner with trusted suppliers, including hotels, airlines, and local tour operators, to offer you the best possible experience.

  • Our team crafts tour packages with detailed itineraries, including accommodations, transportation, and activities, tailored to your preferences and needs.

2. Ensuring Transparency and Compliance:

  • We provide transparent information about the tour package, including pricing, inclusions, and booking terms.

  • We adhere to all legal requirements and contractual obligations, ensuring that the services promised in the package are delivered as agreed upon.

3. Providing Support Every Step of the Way:

  • Our dedicated team is available to assist you before, during, and after your trip.

  • Whether you have questions about destinations, need help with documentation, or encounter any issues during your journey, we're here to help.

4. Fostering Quality and Satisfaction:

  • We strive to maintain the highest standards of quality and customer satisfaction.

  • Your feedback is invaluable to us. We continuously seek ways to improve our services and enhance your overall travel experience.

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